Territory Clinical Success Manager
Company Description
TurnCare™ is revolutionizing patient care by leveraging advanced, data-driven technology to promote enhanced mobility, improved perfusion, and better healthcare outcomes. Our innovative Guardian System provides continuous patient mobility monitoring and real-time insights, empowering clinicians to ensure early and sustained mobility. Partnering with healthcare providers, TurnCare™ is dedicated to enhancing quality, efficiency, and transparency in patient care. Through our commitment to cutting-edge solutions, we are shaping a future of smarter and safer healthcare practices. Role Description The Territory Clinical Success Manager (CSM) is a results-driven clinical leader who combines healthcare expertise, operational strategy, and commercial insight to ensure sustained customer success across assigned accounts. You’ll lead hospitals from pilot to full commercialization, driving measurable adoption, clinical outcomes, and business impact. You’ll serve as a trusted advisor who ensures TurnCare’s technology becomes an integral part of patient care and operational performance. Duties & Responsibilities: Clinical & Operational Leadership Serve as the clinical subject matter expert across assigned accounts, guiding transitions from pilot to full deployment and through expansion opportunities Educate, coach, and empower clinical teams to achieve high utilization, compliance, and performance standards. Observe and refine clinical workflows to optimize efficiency and support sustained outcomes. Leverage data dashboards and analytics to monitor account health and identify opportunities for growth. Translate clinical and operational insights into value-based reports and executive-level communications. Strategic Partnership & Execution Collaborate cross-functionally with Sales, Customer Solutions, and Enablement to align strategy and execution. Collaborate with Sales and Enablement to deliver high-impact presentations, strategies, and executive insights. Act as the escalation point for clinical adoption challenges, providing solution-oriented guidance. Champion change management and continuous improvement across customer sites. Data-Driven Impact Leverage dashboards and outcome reports to track utilization, compliance, and pilot performance. Interpret and communicate findings through compelling clinical and financial storytelling. Partner with internal teams to continuously refine pilot frameworks and success metrics.
Qualifications
Bachelor’s degree in nursing, Allied Health, or related clinical field Critical care experience required Proven success in clinical education, workflow optimization, or healthcare technology adoption Strong presentation and executive communication skills Analytical mindset with ability to interpret clinical and business performance data Highly organized, collaborative, and adaptable in dynamic environments Willingness to travel up to 50% Skills & Competencies Clinical Expertise - Recognized authority in patient care and evidence-based practice Business Acumen - Understands healthcare economics, purchasing dynamics, and ROI drivers Analytical Thinking - Synthesizes data to influence executive decision-making Collaborative Leadership - Builds trust and alignment across multidisciplinary teams Adaptability - Thrives in complex, fast-paced, evolving environments Professional Presence - Communicates with credibility, clarity, and confidence Salary Range: $100,000 – $115,000 annually TurnCare, Inc. is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any kind without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state, or local law. Apply To This Job