Client Solutions Principal, RWD - Forsyth Health - Remote

Overview

The Client Solutions Principal is responsible for providing subject matter expertise throughout the end-to-end sales process with Pharmaceutical Manufacturers. They will understand client analytical needs and recommend Forsyth solutions based upon those needs. The role will lead a small team and collaborate with Forsyth cross-functional teams, including Data, Product and Business Development.

Responsibilities

• Lead a small team of Client Solutions team members and provide leadership to advance client business initiatives.
• Understand client problems and assess needs through investigation; match Pharmaceutical client challenges with Forsyth capabilities.
• Translate identified business questions and challenges into data-based solutions aligned to Forsyth data model.
• Proactively provide recommendations regarding pharmacy trends and insights derived from client-specific data.
• Contribute to and coordinate content for Statements of Work (SOW) that align with capabilities and timelines.
• Map client needs to available data and products; work with data to create scalable feasibility requirements.
• Establish strong internal and external relationships and serve as primary point of contact for overall and day-to-day service delivery for clinical analytic needs.
• Represent clients internally and coordinate with other functional areas to implement client initiatives, complete projects, and address ongoing service needs.
• Ensure alignment among internal teams regarding client contract deliverables; provide client background/history where applicable.
• Manage client expectations and secure approvals at key milestones; set service meetings post-sale and establish goals for those meetings.
• Manage all aspects of implementation in alignment with deliverables identified by BD upon contract execution; coordinate client training and support strategies.
• Develop and maintain strategies for expanding scopes of existing contracts and identifying new business opportunities.
• Maintain advanced understanding of Forsyth offerings and expertise in Forsyth data and use cases; stay informed about Forsyth position versus competitors (positioning, pricing, differentiation).
• Translate and act as a liaison between Business Development, Data, and Product teams.

Qualifications

• Bachelor's degree and 8+ years of relevant experience supporting data sales, specifically in life sciences.
• Experience leading a team preferred.
• Experience working directly with (or for) Pharma Manufacturers (Commercial analytics, sales operations, Market Access analytics, payer marketing, HEOR, etc.).
• Strong analytical skills; proficiency with SQL and Excel required.
• Demonstrated ability to support multiple, highly visible projects simultaneously.
• Strong communication skills (verbal, written).
• Looks for innovative ways to complete deliverables; organized and capable of meeting deadlines.
• Possesses problem-solving skills and demonstrated ability to drive results.
• Adapts to ambiguous or unfamiliar terrains; strong collaboration skills and ability to work with leadership and matrix partners.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. Company information About Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. EEO and accommodations Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. #J-18808-Ljbffr Salary: USD 72000 - 108000 per year Experience: 5 years required Apply To This Job